Next Day Access opens Joplin and Springfield franchise in Southwest Missouri

Next Day Access has opened a new franchise serving Joplin, Springfield and surrounding Southwest Missouri communities, expanding its mobility and accessibility footprint with a veteran-owned team. The location will offer residential and commercial solutions, including ramps, stairlifts and bathroom safety modifications, plus rental options for short-term needs.

Why it matters: - The new franchise gives Southwest Missouri residents another local source for accessibility upgrades that can help people stay safe at home, recover after surgery or age in place. - The opening expands Next Day Access' regional reach in a market where demand for mobility and home-safety solutions continues to grow. - Chad and Cindy Quayle own the new location, adding a veteran-owned business to the area’s accessibility services.

What happened: - Next Day Access announced the opening of Next Day Access Joplin & Springfield, Missouri, on Oct. 14, 2026. - The franchise is owned and operated by Chad and Cindy Quayle. - The business will serve Joplin, Springfield and surrounding communities across Southwest Missouri. - The Quayles also own Next Day Access Northwest Arkansas.

The details: - Chad Quayle is a retired U.S. Army officer. - Cindy Quayle is a U.S. Navy veteran. - The couple said their military experience shaped their approach to service, teamwork and problem-solving. - The location will provide customized residential and commercial mobility and accessibility solutions. - Services include wheelchair ramps, stairlifts, wheelchair lifts, grab bars, patient lifts and bathroom safety modifications. - The franchise will also offer rental options for many accessibility products for short-term needs. - The service area includes Joplin, Webb City, Carthage, Carl Junction, Neosho, Monett, Aurora, Springfield, Nixa, Ozark, Republic, Willard, Rogersville and Marshfield. - The local team will provide responsive service, personalized assessments and professional installation. - Contact information for the franchise includes 417-614-5118 and the Springfield location page. - Next Day Access also directs readers to its main website.

Between the lines: - The Quayles are leaning on a service-first brand story that combines military experience, family ownership and personal familiarity with mobility challenges. - Their emphasis on relationships suggests the franchise will compete on customized consultation and trust, not just product installation. - The expansion fits Next Day Access' broader model of locally owned franchises delivering standardized accessibility services.

What's next: - The Joplin and Springfield team will focus on serving homeowners, families and businesses throughout Southwest Missouri. - Next Day Access is likely to continue using local franchise openings to extend its North American footprint. - Customers can expect follow-up sales, assessments and installations as the franchise builds its regional base.

The bottom line: - Next Day Access has added a veteran-owned franchise in Southwest Missouri, broadening access to home and commercial mobility solutions across a wide regional market.